With a purpose to formulate highly effective communication statements and get your message throughout with influence, you firstly have to step back and analyze the mechanics of communication.
So what are the mechanics of communication?
The mechanics of communication are often used in communication training to explain how communication works at the technical level. This concept also could be very helpful in rising awareness of the way you communicate and probably not something you’ll usually think through.
Communication can be broken-down into three core areas.
The Communication Parts
The Communication Message
The Communication Process
Lets explore each one in every of these areas.
1. The Communication Elements
The components of communication separate into three points.
They are words, tone and non-verbal, or normally referred to as body language. These all take up a sure share of the message meaning.
In line with some consultants words equate to approx 7% of the message, tone 35% and Non-verbal 58%. I think this may differ relying on the context of the communication, however the fascinating level right here is how little words contribute within the total share amount. How much time do you spend attempting to get your words right, when the other two components far out weigh of their contribution to the which means of the message.
Next time you might be in an important head to head dialog with someone, grow to be more aware of the way you sound and what your body language is contributing to the meaning of the message.
2. The Communication Message
Leading on from the components we will now look on the subsequent area, the communication message. If you end up conducting face to face dialogue the message might be separated into 2 independent parallel messages which are being sent.
The information message and the emotional response message.
The information message contains of the words and facts, whilst the emotional response message comprises of the emotions you are conveying in the message. This explains why generally a communication message can lead to misunderstanding and in-congruence. How usually have you ever spoken to somebody who’s using all the appropriate words however you receive a unique emotional response message. For instance you could have skilled this common thought “What they’re saying sounds fine but I do not know what it is.. I just don’t trust them.” Another instance could also be when someone is telling you what they perceive you wish to hear, however on the emotional level you just do not feel comfortable with the emotional responses you’re receiving. Something would not fit.
Most people have not been taught tips on how to communicate about a few of the underlying feelings they’re experiencing. This would explain why folks focus more on the information portion of the message because it appears easier. Part of this is probably cultural conditioning, the opposite part is most people have never realized how.
Subsequent time you’re in a dialog change into more aware of what feelings you’re experiencing throughout the communication. When you start to really feel uncomfortable or unsure, just sluggish the communication down and ask more questions to assist make clear what’s really being said. Do not just depend on their information message for the meaning.
3. The Communication Process.
The third core area of communication relates to the systematic way communication works.
Simply defined there are 3 steps.
1. Producing and sending the message
2. Receiving and deciphering the message
3. The giving and receiving of feedback.
Most people do this by second nature so the suggestion is to turn out to be more strategic and aware of utilizing the third point of feedback. Use more questioning strategies to assist drill down to achieve the correct meaning for example.
In Abstract
In order to tie all three points into something practical right here this is what I suggest.
Next time you might be having face to face communication with somebody, concentrate on turning into more reflective in your style by asking more questions or paraphrasing to realize clarity. Doing more of this helps to gradual down the communication to provide you more time to determine a few of the drivers which may be forming in-congruent emotional response messages, as well as checking the non-verbal expressions that they’re sending.
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